Pricing: $695.00

To register for this activity, you must either pay by credit card or or have ordered this product in advance. Click the Register tab then click the Enroll button you will be prompted for validation or processed for payment.

After purchase, you have one year to log in / register into this activity. More than one year after the purchase date, participants will no longer be able to register.

To enroll multiple participants from the same institution in this course/activity, contact the CAP at 800-323-4040 option 1.

Intended Audience
Laboratory quality managers, supervisors, and root cause analysis team members, as well as medical and administrative leaders who want to permanently solve problems and prevent recurring deficiencies.

Description
Learn real-world methodology to conduct a root cause analysis, along with the tools necessary to implement it.

Learn from actual examples of complete root causes analysis based on projects in laboratories like yours. You will even perform key steps based on a participant case study.

Includes the RCA Performance and Feedback Toolkit, a set of tools an organization can use to guide and assess root cause analysis projects.

Objectives
After completing this activity, you should be able to:

1. Recognize the key steps and associated tools for a complete root cause analysis.
2. Recognize the pitfalls encountered when conducting a root cause analysis.
3. Recognize the best practices that should be used when conducting a root cause analysis.
4. Perform the key steps in a root cause analysis.

CE Information
CE (Continuing Education for nonphysicians): The CAP designates this educational activity for a maximum of 6 credit(s) of continuing education. Participants should claim only the credit commensurate with the extent of their participation in the activity.

This activity is approved for continuing education credit in the states of California and Florida.

The American Society for Clinical Pathology (ASCP) Board of Certification (BOC) Certification Maintenance Program (CMP) accepts this activity to meet the continuing education requirements.

Payment Information
To pay with a check, print a copy of this page and send it with your check to the address below. You will be notified when your payment has been processed and you have been registered into the activity.

College of American Pathologists
CAP Learning
325 Waukegan Road
Northfield, IL 60093-2750

Refund Policy
Refunds will be handled on an exception basis. Please submit your request to the CAP in writing via email at education@cap.org or fax at 847-832-8006.

Technical Requirements
Pop-up blockers must be turned off.

The CAP recognizes that some Veteran’s Administration, US Government, and military participants may have difficulty accessing the online activity. If you experience difficulty or have any questions, please contact a representative of the Customer Contact Center at 800-323-4040 option 1 or education@cap.org.

Availability
This activity and evaluation are available January 1, 2023 - December 31, 2024, at 11:59 PM (CT). Upon completion of the activity your credit will be awarded. Your certificate may be downloaded from your Transcript.

CC: QMEDROOT.2023

Key Words: Problem Solving, Five Whys, Corrective Action, Effectiveness Check, ISO 15189, BrowseLab