Pricing: $350.00

To register for this activity, you must either pay by credit card or or have ordered this product in advance. Click the Register tab then click the Enroll button you will be prompted for validation or processed for payment.

After purchase, you have one year to log in / register into this activity. More than one year after the purchase date, participants will no longer be able to register.

To enroll multiple participants from the same institution in this course/activity, contact the CAP at 800-323-4040 option 1.

Description
This course provides guidance on how to go beyond a quality plan to develop a manual that organizes and communicates your laboratory’s quality management system.

You will see an example of an effectively structured and written manual so you can organize and create your own.

Plus, the CAP’s ISO 15189 assessors show you approaches to link your quality policy to quality objectives and metrics.

Objectives
After completing this activity, you should be able to:

1. Identify the audiences and purposes of a quality manual.
2. Identify the necessary elements of a quality manual.
3. Describe possible structures of quality manuals.
4. Develop a quality manual.
5. Align quality policy, quality objectives, and quality metrics.

CE Information
CE (Continuing Education for nonphysicians): The CAP designates this educational activity for a maximum of 2 credit(s) of continuing education. Participants should claim only the credit commensurate with the extent of their participation in the activity.

This activity is approved for continuing education credit in the states of California and Florida.

The American Society for Clinical Pathology (ASCP) Board of Certification (BOC) Certification Maintenance Program (CMP) accepts this activity to meet the continuing education requirements.

Payment Information
To pay with a check, print a copy of this page and send it with your check to the address below. You will be notified when your payment has been processed and you have been registered into the activity.

College of American Pathologists
CAP Learning
325 Waukegan Road
Northfield, IL 60093-2750

Refund Policy
Refunds will be handled on an exception basis. Please submit your request to the CAP in writing via email at education@cap.org or fax at 847-832-8006.

Technical Requirements
Pop-up blockers must be turned off.

The CAP recognizes that some Veteran’s Administration, US Government, and military participants may have difficulty accessing the online activity. If you experience difficulty or have any questions, please contact a representative of the Customer Contact Center at 800-323-4040 option 1 or education@cap.org.

Availability
This activity and evaluation are available January 1, 2024 - December 31, 2025, at 11:59 PM (CT). Upon completion of the activity your credit will be awarded. Your certificate may be downloaded from your Transcript.

CC: QMEDMANL.2024

Key Words: Quality Management System, Metrics, Quality Plan, Communication, Process Management