Just the Facts: Giving Feedback to Inspectors

This Laboratory Accreditation Program activity is intended for Assigning Commissioners.

Rereleased Activity
This activity was originally released as Just the Facts: Giving Feedback to Inspectors and was available between October 28, 2019, and April 1, 2024. The content was reviewed in January 2024.

Description
Laboratories participating in the CAP Laboratory Accreditation Programs expect and deserve a thorough, detailed, and fair inspection. The purpose of a peer inspection is to improve laboratory performance through objective evaluation and constructive criticism. The more guidance and growth opportunities our inspectors receive, the higher degree of consistency and quality the CAP will achieve from one inspection to the next.

Assigning commissioners have an important responsibility: the development of their inspectors. It starts with training and robust, consistent feedback post-inspection. This activity will help assigning commissioners understand the process and importance of giving feedback to inspectors.

Objectives
After completing this activity, you should be able to:

  1. Recognize the importance of providing timely, inclusive feedback to inspectors.
  2. List input from key sections of the Inspector Feedback Summary and Full Report documents.

CME/CE Information
This activity does not offer CME or CE credit.

A letter of participation will be awarded upon completion of the activity and evaluation.

Technical Requirements
Pop-up blockers must be turned off.

The CAP recognizes that some Veteran’s Administration, US Government, and military participants may have difficulty accessing the online activity. If you experience difficulty or have any questions, please contact a representative of the Customer Contact Center at 800-323-4040 option 1 or education@cap.org.

Availability
This activity is available April 1, 2024 - March 31, 2026, at 11:59 PM (CT). Upon completion of the activity your letter of participation will be awarded. It may be downloaded from your Transcript.

CC: LAPINSFBK04F.2024

Key Words: Regional Commissioner, Post Inspection Critique, BrowseLab

Course summary
Available credit: 
  • 0.00 Participation
  • 0.00 Physician Participation
Course opens: 
04/01/2024
Course expires: 
03/31/2026
Cost:
$0.00

Available Credit

  • 0.00 Participation
  • 0.00 Physician Participation

Price

Cost:
$0.00
Please login or register to take this course.

 

Technical Requirements
Pop-up blockers must be turned off.

The CAP recognizes that some Veteran’s Administration, US Government, and military participants may have difficulty accessing the online activity. If you experience difficulty or have any questions, please contact a representative of the Customer Contact Center at 800-323-4040 option 1 or education@cap.org.

Availability
This activity and evaluation are available April 1, 2024, and expire March 27, 2026, at 11:59 PM (CT). Upon completion of the activity your letter of participation will be awarded. Your letter of participation may be downloaded from your Transcript.